1.1 Information We Collect
We may collect the following information:
- Personal Information
- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- Account credentials
- Account credentials
- Payment Information
- Payments are processed through authorized third-party payment gateways. We do not store complete credit card or debit card details on our servers.
- Technical Information
- IP address
- Browser type
- Device information
- Cookies
- Website usage analytics
- Location data (where permitted)
1.2 How We Use Information
We use your information to:
- Process and deliver orders
- Verify transactions
- Provide customer support
- Send order notifications
- Improve products and services
- Prevent fraud
- Comply with legal obligations
- Send promotional communications where consent has been provided
1.3 Sharing of Information
We do not sell customer data.
We may share information with:
- Payment gateway providers
- Courier and logistics partners
- Cloud hosting providers
- Technology service providers
- Government authorities where legally required
1.4 Data Security
We implement reasonable administrative, technical, and physical safeguards including:
- SSL encryption
- Access controls
- Password protection
- Secure payment processing
- Regular security monitoring
- However, no internet transmission method can be guaranteed to be completely secure.
1.5 Cookies
We use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze traffic
- Enhance customer experience
- Users may disable cookies through browser settings.
1.6 User Rights
Customers may request:
- Access to their personal information
- Correction of inaccurate information
- Deletion of personal information (subject to legal obligations)
- Requests may be submitted to:
- Email: joystuki@gmail.com: info@tukijoys.com
